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Listen to this programme first and then read the content below. 請先聽節目然后再閱讀以下內容。

This week's question comes from Sola in China who wants to know how to write better business emails.

Being able to write good work or business emails in English is an important skill in today's globalised economy.

But where do you begin? We've prepared ten simple tips to bear in mind when writing business emails in English.

Ten Top Tips

Does the prospect of sending business emails terrify you?

1) Use a clear title

給郵件一個清楚的題目

2) Keep language simple

避免使用你不懂的語言

3) Watch your tone

語氣很重要

4) Don't use text language or emoticons

避免使用手機短信中的非正式語言和表情符號

5) Use capital letters where necessary

不要整封信全用大寫字母或全用小寫字母

6) Keep attachments small

避免發送過大的附件，一般不要超過5兆

7) Use an appropriate email address

使用一個聽起來正式的郵箱名稱和地址

It's easy when you know how

8) Use an appropriate signature

郵件末尾的簽名地方，留下自己的聯系方式就行了

9) Check spelling and grammar

寫完信后檢查拼寫和語法

10) Read it again before sending

在點擊發送郵件之前，再仔細檢查一遍

For further explanation about each of the points above, listen to our programme and download our script.

Most importantly, just remember to be polite and clear, and check everything thoroughly before you send.

We hope this has answered your question Sola.

Good luck with your email writing, everyone! And what better way to practise than by sending our team an email to: questions.chinaelt@bbc.co.uk.

Glossary 詞匯

globalised economy 國際化經濟

tips 建議